Thank you for responding to our advertisement. In a departure from the traditional hiring process, we have designed this web page to provide you with some detailed information about our company, its culture, and the position at hand. This should enable you to decide if you are interested in our company and if you are qualified for the available position. In return, we will ask you to provide us with some information about yourself. This will allow both of us to form an assessment about the possibility of a successful match early in the process, thus avoiding wasted time pursuing empty opportunities.

Instructions for submitting an application are included at the end. If you have any questions that are not answered on this web site, please feel free to email me at jtaltavull@aiv-inc.com

 

Company Description

AIV, Inc. is an ISO and FDA registered, medical equipment service and supply company, located in Harmans, Maryland, near BWI airport. We focus on selling directly to Clinical Engineering departments within acute care hospitals throughout the U.S. We are also beginning to open channels to medical facilities in South America, Europe and the Asia-Pacific region.

Our product portfolio consists of specialized repair services and sales of replacement parts and accessories. We specialize in the areas of Infusion Therapy, Fetal Monitoring, Pulse Oximetry and Cardiac Monitoring. Our corporate web site, www.aiv-inc.com, describes our core products and services in more detail.

 

What AIV has to Offer

AIV values its employees and is dedicated to recruiting, hiring, and retaining the best people for our operations. While we are demanding about performance, we recognize employees as a valuable resource and treat them as such. We carefully select and hire people that we feel have the greatest likelihood of becoming successful long-term members of the staff, and provide them with opportunities grow and develop. We offer a dynamic culture where employees work collaboratively, and are collectively accountable for success or failure.

The company is privately owned and employs approximately 50 people. The health care industry, within which AIV operates, is relatively isolated from economic downturns, and benefits from growth due favorable demographics (aging of the population). The combination of these factors allows us to offer our team members a unique combination of growth and relative job security.

AIV employees are paid on a bi-weekly basis via direct deposit. The Company offers a formal plan of benefits and services. Although subject to change, they currently include paid leave for vacation, sick, holiday and personal days. The Company also offers health, dental, disability and life insurance. AIV's retirement benefits consist of a 401(k) plan. Additional benefits include tuition reimbursement and a flexible spending (Sec 125) plan.


Job Description: Customer Service Representative

This position functions as the face of customer service for the company. It is part of the Sales Department, and reports to the Sales Manager. The major duties of the position include, but are not limited to:

Requirements

Education:

High school Diploma or GED required, but we would prefer someone with a Bachelors degree in a business related or liberal arts field.

Experience:

You MUST have some exposure to, or experience in, working with the public. In addition, it would be HELPFUL for you to have some of the following experience:

Skills:

You MUST possess the following skills:


Website Questionnaire

Please click here following link to answer our questionnaire, it will open as a Microsoft Word document. The following questions will provide us with insight into your background, and how well you match our requirements. Please answer all questions completely, but be as concise as possible.

Provide your answers in a Microsoft Word file (.doc), and email as an attachment, along with your resume to jtaltavull@aiv-inc.com